Do you accept returns

Ruthieonart gladly accepts returns, exchanges, and cancellations with conditions.

Contact me within: 3 days of delivery

Ship items back within: 7 days of delivery

Please Request a cancellation: before the item has shipped

The following items can’t be returned or exchanged because of the nature of these items. Unless they arrive damaged or defective, we can’t accept returns for:

* Custom or personalized orders

* Digital downloads

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Shipping costs incurred with the original order will not be refunded.

Can I cancel my order?

You may cancel an item before it ships, within the first 24 hours.

My I exchange my order?

Ruthieonart accepts exchanges only if the product is defective or damaged. Please contact us as soon as you receive your item, and we will make arrangements for you to return the item so you may receive a new one. Original artwork cannot be exchanged.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.